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Payment methods

Direct payment

- A flexible form of payment, for customers who book directly at the reception hall of The Tray Hotels, depending on the agreement between both parties, you will pay before or after using the service.
- The hotel accepts cash payment in Vietnam dong, if you need to pay in foreign currency, the hotel will accept payment based on the bank's conversion rate. The hotel supports payment depending on the needs and actual ability of the customer so customers can either choose to pay by cash or card swiping at the hotel.
Bank transfer
- A form of payment without using a bank card, for customers who make a reservation before using the service.
- Please transfer money to the hotel according to the account information below:
BANK FOR FOREIGN TRADE OF VIETNAM – HAI PHONG (VIETCOMBANK HAI PHONG)
VND Account number: 0031000122931
Transaction name: Hai Phong branch – Nam Cuong Service Travel Joint Stock Company

Or
BANK FOR FOREIGN TRADE OF VIETNAM – HAI PHONG (VIETCOMBANK HAI PHONG)
USD Account number: 0031370131088
Transaction name: Hai Phong branch – Nam Cuong Service Travel Joint Stock Company

For transfer content, please specify in the following syntax: Name of company (individual)_Payment content.
Example: Nguyen Van A_Deposit payment date…/…/…
- The transaction process is considered complete when the hotel receives the money in the bank account. Immediately after receiving the transfer information, we will contact you again via phone number or email to confirm the payment according to the agreed contract between the two parties.
Online payment
- The hotel accepts payment via Credit Card and other types of traveler's checks accepted by the bank. For the payment process to be flexible and fast, please send payment information via email: sm@namcuonghaiphonghotel.com.vn or fax it to: (+84) 255 3828 666 for the hotel to confirm payment and set up the service according to the agreed contract between the two parties. Customers who accept payment via Credit Card will be charged a fee according to the bank's regulations.
- Payment methods via e-wallet, smart phone and via online gateways are also accepted at The Tray Hotels, please contact your bank to register and activate online payment via e-wallet or internet banking.
Privacy Policy
- All information related to your Credit Card or bank account number will not be kept by the hotel and is absolutely confidential.
- Our payment security standards ensure compliance with the security standards of gateway partners.

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